Category:
Cattery Policies
Here’s an overview of the refund policy at Purradox Sphynxery:
| Policy Aspect | Details |
|---|---|
| 1. Deposit Refunds | The deposit required to reserve a spot on the waiting list or to hold a specific kitten is non-refundable. This deposit secures your commitment and covers the initial costs associated with preparing the kitten for adoption. |
| 2. Health Guarantee | If a health issue arises before adoption and the kitten is deemed unfit for placement by a veterinarian, you have the option to receive a full refund or to transfer your deposit to another available kitten or future litter. |
| 3. Post-Adoption Refunds | Refunds are generally not offered after adoption, as the commitment is considered final once the kitten has been taken home. However, I provide a health guarantee that covers congenital or genetic conditions diagnosed within a specified time frame. In such cases, options for replacement or partial refunds may be discussed based on the terms of the health guarantee. |
| 4. Transfer of Deposit | If you decide not to proceed with adopting a specific kitten before they are ready to go home, your deposit can be transferred to another available kitten or remain valid for a future litter within a specified time frame. |
| 5. Special Circumstances | In rare and exceptional cases, refunds or credits may be considered based on special circumstances and at the discretion of the cattery. Each situation will be evaluated individually to ensure a fair and appropriate resolution. |
| 6. Cancellation by the Breeder | If, for any reason, I need to cancel the adoption (e.g., a health issue is detected before adoption), a full refund of any payments, including the deposit, will be provided. |
For more specific details about the refund policy or if you have questions related to a particular situation, feel free to reach out! You can also visit our blog post “Understanding the Refund Policy for Adopting a Sphynx Kitten”.
